Browse Our New Inventory Contact Us Mercedes-Benz Extended Warranty c. Whether and which cookies are used when you visit our websites depends on which areas and functions of our websites you use and whether you agree to the use of cookies that are not technically required in our Consent Management System. Any faulty parts that have been replaced as part of a warranty repair will become the property of Mercedes-Benz. Tel: to 0808 208 1701 or [email protected], 18. Your details will be shared with third parties who include our agents, credit reference and fraud agencies, group companies and the Mercedes-Benz Agent/ Dealer supplying the vehicle. If you purchased your vehicle from The Modern Slavery Act 2015 came into effect on 29th October 2015. If you have given us your consent to process your personal information, then that is the legal foundation for processing it (the Personal Data Protection Law No. Mercedes-Benz UK Companies contractual agreements permit the termination of suppliers for a single violation.. o Mercedes-Benz UK Companies Integrity Code details the rules and procedures by which we should treat fellow employees. When you enquire about or purchase one or more of these products or services through us (e.g. The words "anticipate", "assume", "believe", "estimate", "expect", "intend", "may", "plan, "project, "should and similar expressions identify forward-looking statements. Those terms of use can be found on the registration pages of affiliated websites and applications under "Terms and Conditions of Registration.". In this Privacy Policy, we explain how we collect your personal information, what we do with it, for what purposes and on what legal foundation we do so, and what rights you have on that basis. Adobe Target, Flashtalking by Simplicity Marketing Limited, Google Search Ad, Google Display & Video 360, Facebook Pixel, Salesforce Data Management Platform, Trade Desk from The Trade Desk Inc. Search Ad, Display & Video 360) and Facebook (so-called Facebook Pixel) with your express consent, which you can grant by clicking on the "Agree" button in the so-called Cookie Information Layer ("Opt-in"). A controller is a company that decides why and how your personal information is processed. Our priority is to get you back on the road as quickly and effortlessly as we can. Each Trane product is put For starters, its covered by any remaining portion of the Mercedes-Benz four-year/50,000 mile* New Vehicle Limited Warranty. for general administration including managing your queries, complaints, or claims, and to send service messages to you. If you have consented to the processing of your personal information by us, you have the right to revoke your consent at any time. This is for security reasons; in particular, to prevent and detect attacks on our websites or attempts at fraud. 12.4 If you opt-in to receiving marketing from our recommended third parties, you will receive marketing from the third parties listed in the table below via your preferred communication methods indicated by you: Our group companies (see About Mercedes-Benz Group in Section 16 below). Some of the product information, illustrations and images contained on this Internet site may have been prepared for generic use on Mercedes-Benz Group Internet sites maintained in different countries around the world. We appreciate you visiting our website and your interest in the products we offer. We process your personal data because we have a legitimate interest in preventing fraud and money laundering, and to verify your identity to protect our business, and to comply with the law. If any of these or other risks and uncertainties occur (some of which are described under the heading "Risk Report" in Mercedes-Benz Group AGs most recent Annual Report and under the heading "Risk Factors" in Mercedes-Benz Group AGs most recent Annual Report on Form 20-F filed with the Securities and Exchange Commission), or if the assumptions underlying any of these statements prove incorrect, then actual results may be materially different from those expressed or implied by such statements. Any repair work has to be carried out by a Mercedes-Benz Authorised Workshop, and any parts used must be supplied by Mercedes-Benz. Your connection to a social network, the data transfers taking place between the network and your system, and your interactions on that platform are governed solely by the privacy policies of that network. When you buy a new Mercedes-Benz, you automatically get covered by the companys new vehicle warranty, which covers defects in If you have a user account on the network and are logged in when you activate the social plug-in, the network can associate your visit to our websites with your user account. Purposes for which data is used, legal basis for processing and disclosures. 1) Wear & tear items (e.g. OTHERS WHO MAY RECEIVE OR HAVE ACCESS TO YOUR PERSONAL INFORMATION. All parts purchased from DeutschepartsUSA carry a full unconditional one year warranty from date of purchase to be free of all defects in material or workmanship. We may not provide you with a copy of your personal information if this concerns other individuals or we have another lawful reason to withhold that information. 'Cookies' are small pieces of information sent to your device and stored on its hard drive to allow our websites to recognise you when you visit. Google provides information about this at the following link: https://tools.google.com/dlpage/gaoptout?hl=gb, ii. WARRANTY PERIOD: This warranty is for 24 months, unlimited mileage, from date of purchase. MBFS takes your privacy seriously. This is for security reasons; in particular, to prevent and detect attacks on our websites or attempts at fraud. Where we rely on your consent as the legal basis for processing your personal information or need to process it in connection with your contract, as set out under Section 4 How we use your personal information, you may ask us to provide you with a copy of that information in a structured data file. These checks require us to process your personal data. If you have any questions about this, please contact us on the details below. if you book a test drive or request a call back. We work closely with various third parties to bring you a range of products and services which are complimentary to ours. 10.2 When we employ these analytics tools, information may be transferred to servers located in the US and processed there. We are not responsible for the privacy policies and practices of other websites and Apps (even if you access them using links that we provide) and we provide links to those websites solely for your information and convenience. You also have a right to complain to the Information Commissioner's Office which regulates the processing of personal data.Further information is available on the Mercedes-Benz UK website in the Mercedes-Benz Group (UK) Privacy Policy. If you delete the cookie or use a different browser or device, you will need to opt out again. By this certification the suppliers Mercedes-Benz UK Companies interact with confirm they will adhere to the guidelines and expectations that Mercedes-Benz would expect, focusing on but not limited to Child Labour Avoidance, Freely Chosen Employment, and Freedom of Association in line with the Modern Slavery Act. 5.4 Third parties who provide products and services. If you do not agree with any aspect of the updated policy, you must promptly notify us and cease using our services. Except for any personal injury or damage to property caused by the negligence of Mercedes-Benz or the selling Retailer, liability for any other forms of loss is excluded. While the information provided is believed to be accurate, it may include errors or inaccuracies. You have the right to ask for a copy of the information that we hold about you by emailing or writing to us at the address at the end of this policy. They may use your personal information in the ways set out in How we use your personal information in Section 4 or in connection with products and services that complement our own range of products and services, for example finance or insurance products. b. during motor sport competitions or during driver training or other training measures or events. National Hunter - https://nhunter.co.uk/contact-us/The personal data provided will be used to prevent fraud and money laundering, and to verify your identity. Adobe Analytics from Adobe Systems Inc. ("Adobe"). 3 of the PDPL), Deletion (Article 2 clause No. We will only do so if you have consented to receiving such marketing information directly from us. On our websites, whenever we use so-called "social plugins" from social networks like Instagram, Facebook, Twitter, TikTok, Linked In and YouTube, we incorporate them in the manner described below. Improper handling of or excessive stress on the purchased item, e.g. Our websites may also contain third-party offers. 4. These steps include imposing contractual obligations on the recipient of your personal information or ensuring that the recipients are subscribed to international frameworks that aim to ensure adequate protection. During the retargeting process, we may also collect information about your interest in the products and services of our retargeting partners. In that situation, data transfers initiated and controlled by the respective social network may also take place. Although we will do our best to protect your personal information, we cannot guarantee the security of your information whilst in transit to our website and any transmission is at your own risk. Mercedes-Benz UK Ltd. are TUV certified and adhere to ISO 9001 quality standards. The social plugin will remain active until you deactivate it or delete your cookies. Most web browsers are preset to automatically accept certain types of cookies; however, you can usually change this setting. Please note the following: From the standpoint of the European Union, the United States does not provide an "appropriate level of protection" meeting EU standards for the processing of personal information. We may use and process your personal information where it is necessary for the performance of a contract with you or in order to take steps at your request before entering into a contract with you including, but not limited to, for the following purposes. whether you were able to access the website or received an error message); the usage of features on the website; any search phrases you entered; how often you visit individual websites; the names of the files you access; the amount of data transferred; the Web page from which you accessed our website; and the Web page you visited after visiting our website, whether by clicking links on our websites or entering a domain directly into the input field of the same tab (or window) of the browser in which you have our websites open. When we use social plug-ins on our websites from social networks such as Facebook and Twitter, we integrate them as follows: When you visit our websites, the social plug-ins are deactivated, i.e. When we use third party service providers, we only disclose to them any personal information that is necessary for them to provide their service and we have a contract in place that requires them to keep your information secure and not to use it other than in accordance with our specific instructions. MBFS may disclose the data provided by or about you to a third party in connection with our corporate finance purposes, which may include granting such third parties the right to receive amounts you owe us. 6.3 If you use our services whilst you are outside the UK, your information may be transferred outside the EEA in order to provide you with those services. 12.3 We will only share your personal information with recommended third parties for them to contact you with marketing information about their products and services where you have indicated that you would like us to do so. Your disclosure of personal information to third party websites is at your own risk. Use of parts other than Maybach, Mercedes-Benz, smart or SETRA genuine parts produced through the national organization. Copyright Mercedes-Benz Group AG. log-in, profile, inbox, settings, connected vehicles): Mercedes-Benz AG ("We") Mercedesstrasse 137 70327 Stuttgart Germany Email: [email protected] Data Protection Officer: Mercedes-Benz AG Corporate Data Protection Officer HPC E600 70546 Stuttgart Germany Email: [email protected]. If we, or a fraud prevention agency, determine that you pose a fraud or money laundering risk, we may refuse to provide the financial services you have requested, or we may cease to provide existing services to you. Mercedes-Benz Group AG is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Mercedes-Benz Group AG of the linked site. Whenever you click on the link to an offer or activate a social plugin, your personal information may be transferred to providers in countries outside the UK or European Economic Area that, from the standpoint of the European Union ("EU"), do not guarantee an "appropriate level of protection" meeting EU standards for processing personal information. In the process, random identifiers (so-called cookie IDs) are used which are not brought into connection with your name, your address or similar information, even if this information is known to us (e.g. MBIS is an insurance intermediary working with a panel of insurers. To qualify, the Mercedes-Benz Van must be under the original, New Vehicle Warranty period. Once shared, the relevant third partys privacy policy will apply to their processing of your personal information, not ours. 8.6 Erasing your personal information or restricting its processing. Consequently, some of the information and/or accessories which are not available in some countries or which, in order to satisfy local market demand or regulatory controls in such countries, may only be available in different specifications or configurations. These are monitored and used when you visit other websites that work together with the providers of these (re-)targeting technologies, so as to inform you while meeting your interests as closely as possible. If you are making a joint application, or inform us that you have a spouse, partner or financial associate, we will link your records together. o Mercedes-Benz UK Companies have a zero tolerance policy towards violations of the laws banning forced labour, slavery and human trafficking. The identities of the CRAs, their role also as fraud prevention agencies, the data they hold, the ways in which they use and share personal information, data retention periods and your data protection rights with the CRAs are explained in more detail in the Credit Reference Agency Information Notices (CRAIN). 2. WHO WE ARE 2.1Mercedes-Benz Group in the UK is made up of numerous individual companies. The applicable terms of use contain specific data protection provisions. a. 151 of 2020 standards . Whenever you deal with one of these companies, the controller of your personal information will be the company in our group that you are interacting with or with whom your information has been shared. f.If you decide against the use of cookies or delete them, you may not have access to all functions of our websites or individual functions may be limited. However, you also need to understand that Mercedes-Benz Group AG must protect their Intellectual Property, including their patents, trademarks and copyrights. Ensure any offers provided to you are appropriate to your circumstances. Except in rare cases, we will respond to you within 30 days after we have received this information or, where no such information is required, after we have received your request. You can manage and deactivate the use of cookies on the following websites for the technology providers listed there or in your browser as explained in our cookie statement: https://www.youronlinechoices.com/uk/your-ad-choices. Protecting your personal data is very important to us. Any part replaced under warranty becomes the property of Mercedes-Benz. The remaining provisions of this policy also apply to any personal information we obtain from these sources. In addition we store your IP address and the name of your internet provider for seven days. The Mercedes extended warranty offers excellent coverage, but it stops at 7 years/100,000 miles (from the vehicles original in-service date). In order to arrange insurance it is necessary for data to be shared with a number of parties who will also be data controllers in respect of personal information. Information on the cookies that we use and their features can be found in the cookies section. When CRAs receive a search from us, they will place a search footprint on your credit file that may be seen by other lenders. Should it not be possible to delete data in individual cases, the relevant personal data are flagged to restrict their further processing. In general, the warranty may not be eligible if the defect was caused by any form or type of external force or influence. Parts with use-by date e.g. This The social plug-in remains active until you deactivate it or delete your cookies (see section 5.d). New Mercedes-Benz, C-Class, CLA, E-Class, G-Class, GLA, GLC, GLE, GLS, GT, S-Class, SL, SLC. In addition to the above we will also store personal information only if you share that information; for instance, by filling out a registration form, contact form, survey, contest entry or to execute a contract In such cases we will, store only the data we are allowed to keep based on consent given by you or in accordance with applicable legal regulations. However, an equivalent level of protection can be created for individual instances of processing using an appropriate transfer mechanism such as specific contracts approved by the European Commission which give personal data the same protection it has in Europe or binding corporate rules. If you share additional information with us for example, by filling out a registration form, contact form, chat, survey, contest entry or to execute a contract with you we will use that information for the designated purposes, purposes of customer management and if required for purposes of processing and billing and business transactions within the required scope in each instance. This protects your personal data to the standard required in the European Economic Area. Accordingly, you are hereby on notice that neither this Internet site, nor any material contained therein shall in any way grant or be taken to grant any person a licence to Mercedes-Benzs intellectual property. Sub Model: C320 4MATICEstate. We only pass on personal data to the latter insofar as this is necessary for the provision and use of the website and its functionalities, for the pursuit of legitimate interests, to comply with legal obligations, or insofar as you have consented there to (see section 7). When you purchase a new Mercedes-Benz vehicle, its protected by the Mercedes-Benz New Vehicle Warranty that covers The following tables endeavour to clarify the categories of data, the purpose of the processing and the legal basis of processing. If you would like to do so, please use our unsubscribe tool. Cautions regarding forward-looking statements. Your IP address and the name of your Internet service provider, which we store for security reasons, are deleted after seven days. 3.2Please see further How we use your personal information in Section 4 for details of the purposes for which we use the personal information we obtain from these sources and the legal basis on which we rely to process that information. If you do not provide your personal information in such cases, you may not be able to use those features, or they may be available with very limited functionality. 3.5The purpose of the exchange and other processing of personal data in the context of OneWeb is to carry out analysis measures to recognize website user behaviour, to improve the user-friendliness of the websites and to improve digital products and campaigns. Further information about the above technologies from the respective providers, and the associated processing of personal data, can be found at the following links: Adobe: https://www.adobe.com/uk/privacy.html, Google: https://policies.google.com/technologies/partner-sites, Simplicity Marketing Limited: https://www.flashtalking.com/consumer-privacy, Salesforce Data Management Platform (DMP): https://www.salesforce.com/uk/company/privacy/, Trade Desk from the Trade Desk Inc. https://www.adsrvr.org/, Facebook Ireland Ltd., Dublin, Ireland: https://www.facebook.com/about/privacy/update and https://help.instagram.com/519522125107875. We hope that you will be as enthusiastic as we are about this creative effort. It is also possible to buy an extended car warranty for a used Mercedes-Benz that you purchase from a private seller. This means we may automatically decide that you pose a fraud or money laundering risk if our processing reveals your behaviour to be consistent with that of known fraudsters or money launderers, or is inconsistent with your previous submissions, or you appear to have deliberately hidden your true identity. Your circumstances it may include errors or inaccuracies after seven days of your internet for! Visiting our website and your interest in the products and services of our retargeting partners notify. Delete data in individual cases, the warranty may not be possible delete! Group in the products we offer competitions or during driver training or other training or. Usually change this setting any repair work has to be accurate, it may errors! Purchase from a private seller Limited warranty you purchase from a private seller sport competitions or during training... Prevent and detect attacks on our websites or attempts at fraud repair will become the property of.. 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